Effective Date: September 15, 2025
Welcome to MDS Prime Consulting. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
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Contact details (name, email address, phone number) when you submit a form (e.g. request a free consultation, contact us).
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Business information (facility name, role/title, facility address) when relevant to a service inquiry.
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Any other information you send us voluntarily (via email, messages, or submitted documents).
b. Information Automatically Collected
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Technical data such as IP address, browser type, operating system, referring URLs, device identifiers.
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Usage data: pages visited, time spent on pages, clicks, navigation path.
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Cookies and similar tracking technologies (see below).
c. Sensitive Health & Compliance Data
If you share health-related data or business compliance data (such as details about Medicare/Medicaid, PDPM, CMI, ADRs, quality measures), we treat that data as especially sensitive and subject to more stringent protections. We comply with HIPAA and relevant laws regarding handling such data.
2. How We Use Your Information
We use your information for purposes including:
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To provide, maintain, and improve our services (such as audits, documentation review, training).
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To respond to your inquiries, provide customer support, and process requests.
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To send communications: newsletters, updates, service offerings (only if you have opted in).
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For legal compliance, including compliance with regulations such as HIPAA, CMS, and state/federal laws.
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For internal analytics to understand how users use the site and to enhance user experience.
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To protect MDS Prime Consulting, our users, and third parties (for example, to detect fraud or abuse, enforce terms).
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Recognize you when you return to our site.
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Store your preferences.
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Collect usage information to help us improve the site.
You may control cookies through your browser settings. Turning off certain cookies may limit some site features.
4. How We Share Your Information
We may share your information:
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With service providers, contractors, or partners who perform services on our behalf, under contractual obligations to keep your data confidential.
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If required by law, regulation, or legal process (e.g. government request, court order).
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To protect our rights, property, safety, or third parties.
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With your consent (for example, when you specifically ask us to share data).
5. Data Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, alteration, or disclosure. This includes encryption, access controls, staff training, etc.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
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Right to access the personal data we hold about you.
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Right to correct or update inaccurate or incomplete data.
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Right to request deletion or restriction of your data.
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Right to object to certain processing (e.g. direct marketing).
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Right to withdraw consent where applicable.
To exercise your rights, contact us using the details below.
8. Third‑Party Links & Services
Our website may contain links to third‑party websites, tools, or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will post the new version on this website and update the effective date. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
MDS Prime Consulting
Address: info@mdsprime.com
